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Go to the shopReturns and Refund Policy
At Qinwan, quality is the cornerstone of our brand, and your satisfaction is our priority. If you are not completely satisfied with the quality of your order upon arrival, please contact us within five days of receiving your order for assistance with a replacement or exchange.
For inquiries:
📧 Email: info@qinwandates.com
📞 Qatar: +974 50390059
📞 UAE: +971 547979785
Photographic evidence will be required to process your request.
Eligibility for Replacements or Exchanges
Replacements or exchanges will be provided only in the following cases:
As our products are perishable, QinwanDates.com reserves the right to reject claims if:
Replacement and Refund Process
Delivery Failures & Reshipment
If a delivery failure occurs due to customer error (e.g., incorrect address or unavailability at the time of delivery), QinwanDates.com will not be held responsible. Any returned or rerouted shipments will be subject to reshipment charges, which the customer will be liable for.
No Refund Policy Clause
If an item is non-refundable, this will be clearly communicated to customers before the purchase to avoid misunderstandings and disputes.
For any further assistance, please reach out to us at info@qinwandates.com.
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